Who we are
Our website address is: https://www.diamonddust.co.uk.
What personal data we collect and why we collect it
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
We use your personal information solely for the purpose of providing you with the services you have requested from us. We collect the following personal information: your full name, contact details, including postal address, telephone numbers, email address, and any other information which would be relevant to providing our services to you.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Who we share your data with
We don’t share your data with a third party, unless:
- you request us to do so to find a replacement service
- or we have to do so by law, e.g., police
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you ask for an exported file of the personal data we hold about you. This would include any data you have provided to us.
You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
We collect the following personal information: your full name, contact details, including postal address, telephone numbers, email address, and any other information which would be relevant to providing our services to you. We do this by telephone, face to face conversation, paper forms, emails, social media and through our website.
After this, your data is deleted or confidentially disposed of from our records. It may be kept for up to four years and will be deleted automatically unless advised otherwise. Should you wish to remove your details prior to automatic deletion, or for any other query about how your information is handled, please contact us by telephone or email.